wrong EV shootout

[Dukapb81]

Hello!
when PT4 to learn how to count EV prize in the tournament shootout to 4 people on PS and other rooms?
If I win the tournament, the EV is as if I have won 100% of the shares in the bank.
If I lose, the same thing - EV is as if I am completely lost on EV all banks.
And if I win the first man and lose at the final table, then EV is also considered as if I completely lost all the banks, that is, minus the buy-in.
The same problem exists in holdem manager, it is strange that two such major developer can not solve this problem.

[kraada]

Please send us the hand histories of any tournaments we get wrong via our support system and we will investigate what we can do in those cases.

[Dukapb81]

it`s done, thank you.