Spin and Go Max (Pokerstars)

[pasopvirpot]

I have downloaded the Pokerstars 30 day demo to test, but seems that Spin and Go Max games hand history is not supported? Please confirm?

[Flag_Hippo]

Support for these games was added in PokerTracker v4.14.27. Are you having an issue just with this gametype or all gametypes? We have a guide for getting things setup with PokerStars here:

PokerStars Configuration Guide

PokerTracker 4 only supports English so both hand histories and poker table graphics such as the "Fold" button all need to be in English.

[pasopvirpot]

Thanks for the quick reply, much appreciated. Think the issue may not relate to Spin and Go Max only.

I'm getting the following when trying to import from the hand history email:

05:32:17 pm: PokerStars: Starting auto-import.
05:32:17 pm: PokerStars: Stopping auto-import.
09:11:30 pm: Importing files from email...
09:11:30 pm: Downloading email: Fwd: PokerStars Hand History Request - last 1 week of play
09:11:34 pm: Importing email: Fwd: PokerStars Hand History Request - last 1 week of play
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #6)
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #22)
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #36)
09:11:34 pm: Warning: PokerStars: Unrecognized game type: (Line #49)

[Flag_Hippo]

Are the hands being emailed in English? If not you can change that via 'PokerStars Client -> Tools -> History & Stats -> Get Hand History -> Language'.

[artorollin]

Hi, unfortunately some of my Spin max BIs are tracked wrong in PT v4.15 .. For example a 100$ spinmax shows up as $94,50+$19,50+$5,50 which =$119,50 and not 100$
.. some of them are being tracked correctly but some not.. if added a picture of it
Please help

[Flag_Hippo]

This issue will be resolved in the next official release. If you want to be automatically notified when that's available and/or have access to an alpha version to test the fix then please open a Support Ticket.

[Ricolas]

why not update this???

[Flag_Hippo]

I don't have a confirmed date for the next release, which is currently subject to internal testing, at this time. If you want access to an alpha version to test this fix then please open a Support Ticket.

[PampaSeba]

Spin and go max from pokerstars have a wrong buy in in some spins. This has begun after new format 13-05-2025. Do you plan to solve this issue?

[Flag_Hippo]

This should be resolved with the next update. If you would like to be automatically notified when that is available then please open a Support Ticket.