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PT4 not working after 888 update

PostPosted: Mon Oct 27, 2025 7:44 am
by ttmmyy
Hey,

Today was a new update for the 888 poker software. Now hands are not being imported anymore and only show as errors.

Greetings

ttmmyy

Re: PT4 not working after 888 update

PostPosted: Mon Oct 27, 2025 10:15 am
by theandaman
I also have the same issue

Error: Pacific Poker: Invalid pot size[3] (0.20 vs pot:0.20 rake:0.20 jpt:0.00) for hand #XXXXXXXX

Re: PT4 not working after 888 update

PostPosted: Mon Oct 27, 2025 10:34 am
by Dirk Diggler
theandaman wrote:I also have the same issue

Error: Pacific Poker: Invalid pot size[3] (0.20 vs pot:0.20 rake:0.20 jpt:0.00) for hand #XXXXXXXX



Whew!!!! Thought it was just me!!!

Re: PT4 not working after 888 update

PostPosted: Mon Oct 27, 2025 12:04 pm
by Flag_Hippo
The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)

Re: PT4 not working after 888 update

PostPosted: Mon Oct 27, 2025 12:31 pm
by ttmmyy
Flag_Hippo wrote:The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)


Works, thank you for the quick fix.

Greetings

ttmmyy

Re: PT4 not working after 888 update

PostPosted: Mon Oct 27, 2025 1:37 pm
by Flag_Hippo
Thanks for confirming :)

Re: PT4 not working after 888 update

PostPosted: Mon Oct 27, 2025 6:31 pm
by schreech26
Flag_Hippo wrote:The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)


I'm still getting hand import errors for the macos version.

Re: PT4 not working after 888 update

PostPosted: Tue Oct 28, 2025 6:55 am
by Flag_Hippo
schreech26 wrote:I'm still getting hand import errors for the macos version.

I cannot reproduce this so can you please attach your sample of hands to a Support Ticket. Thank you.

Re: PT4 not working after 888 update

PostPosted: Tue Oct 28, 2025 9:56 am
by theandaman
schreech26 wrote:
Flag_Hippo wrote:The next version of PokerTracker 4 will be officially released soon with an update to fix the import of hands written by the Oct 2025 888Poker client but we have builds available with the update which you can download and install now from here:

Download PokerTracker v4.18.15 (Windows)

Download PokerTracker v4.18.15 (macOS)


I'm still getting hand import errors for the macos version.



My macOS (Sequoia) is now working correctly with the update. Thank you for the speedy responses.

Re: PT4 not working after 888 update

PostPosted: Wed Oct 29, 2025 12:40 pm
by RoazDoSado
Hey Flag_Hippo,

888 update today and after the update the pt4 (v4.18.15) are not import hands and show errors.

Help!