Glitch in Pokerstars win amount...

[Zanatoo]

Hey, been using PT4 on ipoker for a while with no issues. I used it on Pokerstars for the first time tonight and won my first game, a $10 MTT SNG, but instead of showing it as a $56 win, PT4 is showing it as a $56 loss. So I went in to Edit Tournament, but that's showing the correct info. I played 3 Tourney's but it has the others correct. Something to do with exchange rates maybe? Ipoker is in EURO and I have My Currency set to Euro. Pokerstars is USD obviously.

[Flag_Hippo]

Go to 'Database -> Currency', select the tournament which has an exchange rate of -1 and click the 'Set Rates' button to fetch the correct exchange rates. This situation normally occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin. That should mean that the hands import as the correct time, and that should avoid problems with retrieving the exchange rates.

[Zanatoo]

That's solved it. Thanks very much!