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PT4 not importing GGPoker hands with cashout option used

PostPosted: Thu Jun 26, 2025 1:58 pm
by axfjmk
Hi,
I noticed that PokerTracker 4 does not import hands where a player chooses the cashout option during the hand. These hands are simply skipped during import as errors, which results in missing data and incorrect session stats.

Would really appreciate any workaround or ETA on a fix.

Thanks!

Re: PT4 not importing GGPoker hands with cashout option used

PostPosted: Fri Jun 27, 2025 7:09 am
by Flag_Hippo
I don't have an ETA for the fix but if you open a Support Ticket you can be notified when it is available.