PT4 not importing GGPoker hands with cashout option used

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

PT4 not importing GGPoker hands with cashout option used

Postby axfjmk » Thu Jun 26, 2025 1:58 pm

Hi,
I noticed that PokerTracker 4 does not import hands where a player chooses the cashout option during the hand. These hands are simply skipped during import as errors, which results in missing data and incorrect session stats.

Would really appreciate any workaround or ETA on a fix.

Thanks!
axfjmk
 
Posts: 3
Joined: Sat Mar 24, 2012 5:15 pm

Re: PT4 not importing GGPoker hands with cashout option used

Postby Flag_Hippo » Fri Jun 27, 2025 7:09 am

I don't have an ETA for the fix but if you open a Support Ticket you can be notified when it is available.
Flag_Hippo
Moderator
 
Posts: 17079
Joined: Tue Jan 31, 2012 7:50 am


Return to PokerTracker 4

Who is online

Users browsing this forum: G0DF4TH3Rx and 8 guests