Winamax Escape Tables HUD BUG

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Winamax Escape Tables HUD BUG

Postby RuiVieira » Tue Mar 25, 2025 7:34 am

ESCAPE TABLES ( zoom similar )
A lot of times when I have more than one table open the and the players change the HUD does not change
still the same player from the first hands


Any help?
RuiVieira
 
Posts: 45
Joined: Sat Nov 16, 2013 4:49 pm

Re: Winamax Escape Tables HUD BUG

Postby Flag_Hippo » Tue Mar 25, 2025 8:28 am

So we can see what's going on here please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue, take a screenshot of your desktop and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your screenshot and support bundle to a Support Ticket where a technician can follow up with you.
Flag_Hippo
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Re: Winamax Escape Tables HUD BUG

Postby RuiVieira » Tue Mar 25, 2025 3:04 pm

thank you
i sent the file minute ago

This is my second time open a support ticket with same problem / similar problems at Winamax
I never had any problem at any other room.
RuiVieira
 
Posts: 45
Joined: Sat Nov 16, 2013 4:49 pm


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