Hand Import

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Hand Import

Postby tarix » Fri Dec 16, 2011 8:10 am

Furo wrote:Can you elaborate on this a little? Did you guys tested PT4 just on american PCs or why wasnt this spotted?


It works in any region where the numeric format is similar to 1,000.00 (ie. the decimal point separates the cents values) but not in regions where the formatting is 0,00.
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Re: Hand Import

Postby yarri » Fri Dec 16, 2011 8:23 am

WhiteRider wrote:Have you changed the settings as described here?
If so, please compress a few hand history files which you can't import and attach them to a Support ticket. Post the ticket number here so that we can check it out as soon as possible.
Thanks.


Changed all possible setting to English (United States) and now it works, ty
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Re: Hand Import

Postby Furo » Fri Dec 16, 2011 10:27 am

will you notify the user on startup (like pt3) if there is a new version ready to download?
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Re: Hand Import

Postby Josh » Fri Dec 16, 2011 10:39 am

Yes, the notification should work. We'll be releasing an update today, so if you don't get a notification, please let us know.
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