Crypto DTD Poker, lag and not working properly

Any support related posts should go here.

Crypto DTD Poker, lag and not working properly

Postby Fenix35 » Wed Mar 19, 2008 7:42 pm

As far as i know everything is set up right,
http://img120.imageshack.us/my.php?imag ... obsqt9.gif

It just seems to be quite laggy, and PAHUD isnt working correctly with it. Any ideas what i might have done wrong setting it up?
Fenix35
 
Posts: 12
Joined: Wed Mar 19, 2008 7:13 pm

Re: Crypto DTD Poker, lag and not working properly

Postby ptrack pat » Wed Mar 19, 2008 7:44 pm

Are these tournament hands you are playing? If so, install the latest PATCH, version 2.17.01g from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker3.com/products/PTH/download.php
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Crypto DTD Poker, lag and not working properly

Postby Fenix35 » Wed Mar 19, 2008 8:26 pm

Still no luck with the new update. Maybe i should also restart dtd to get the update to work?
Fenix35
 
Posts: 12
Joined: Wed Mar 19, 2008 7:13 pm

Re: Crypto DTD Poker, lag and not working properly

Postby Fenix35 » Wed Mar 19, 2008 8:30 pm

yes just tournaments
Fenix35
 
Posts: 12
Joined: Wed Mar 19, 2008 7:13 pm

Re: Crypto DTD Poker, lag and not working properly

Postby Fenix35 » Wed Mar 19, 2008 8:54 pm

im getting a large amount of errors as well,

error message being:

"Game#5848560913 - of_Summary() - unexpected action found - ****HAND ENDS****"
Fenix35
 
Posts: 12
Joined: Wed Mar 19, 2008 7:13 pm

Re: Crypto DTD Poker, lag and not working properly

Postby Fenix35 » Wed Mar 19, 2008 9:21 pm

it works on cash games but not tournys
Fenix35
 
Posts: 12
Joined: Wed Mar 19, 2008 7:13 pm

Re: Crypto DTD Poker, lag and not working properly

Postby ptrack pat » Wed Mar 19, 2008 10:18 pm

[quote2j5]"Game#5848560913 - of_Summary() - unexpected action found - ****HAND ENDS****"[/quote2j5]

These errors are because the hand histories are incomplete. There is nothing PT can do about this.

Are you sure your version number say 2.17.01g in the title bar of the PT window?

If it does then it sounds like there is a problem with the tournament hand histories on your computer. Click on the Hand History Folder Location button on the Crypto auto-import window. What are the entries (folder names) you have on the next window?
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Crypto DTD Poker, lag and not working properly

Postby Fenix35 » Wed Mar 19, 2008 11:01 pm

[quote="ptrack pat"5td]

Are you sure your version number say 2.17.01g in the title bar of the PT window?[/quote5td]

yes im sure.

Folder is:

C:\Program Files (x86)\DTD Poker\log
Fenix35
 
Posts: 12
Joined: Wed Mar 19, 2008 7:13 pm

Re: Crypto DTD Poker, lag and not working properly

Postby ptrack pat » Thu Mar 20, 2008 9:23 am

Please ZIP the contents of this folder... C:\Program Files (x86)\DTD Poker\log

And then send me a support ticket - http://www.pokertracker3.com/support/?cat_id=4 - and attach the ZIP file to it (as long as it's under 5 MB) and I will look at these files. I had a user the other day that had a similar problem and it turned out all the .log files were either incomplete or were completely empty.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Crypto DTD Poker, lag and not working properly

Postby Fenix35 » Sat Mar 22, 2008 9:56 am

OK done thanks :)
Fenix35
 
Posts: 12
Joined: Wed Mar 19, 2008 7:13 pm

Next

Return to PTH Support

Who is online

Users browsing this forum: No registered users and 1 guest