2.17.04f PS Tourney import errors, still

[JimmyM69]

Using most recent patch, on an XP OS, played PS Tourney #181510732, saw:
Tournament History for your last 1 tournament requested by JohnDoe ([email protected])
PokerStars Tournament #181510732, No Limit Hold'em
Buy-In: 100 FPP
4871 players
$30000.00 USD added to the prize pool by PokerStars
Total Prize Pool: $30000.00 USD
blah, blah....

UNQUOTE
Get "Unable to determine player....." errors.
PS are buggering us around again, huh?
If yez want/need more data, I'll happily PM
Jas

[ptrack pat]

What is the EXACT error message you get? If it's having problems with a specific player name the summary should still import and you can manually add the missing player if need you really want to.

[JimmyM69]

no, it's apparently not a manual entry thing, I'm getting the " File contains no Texas Hold'em hands or unable to determine what poker site this file came from" message. This is what I get when I save emails sent to my Hotmail account, when I request the Tourney Summary:
"Tournament History for your last 1 tournament requested by [deleted]([deleted]@hotmail.com)


PokerStars Tournament #181510732, No Limit Hold'em
Buy-In: 100 FPP
4871 players
$30000.00 USD added to the prize pool by PokerStars
Total Prize Pool: $30000.00 USD
Tournament started 2009/08/01 14:30:00 ET
Tournament finished 2009/08/01 20:17:50 ET
1: OneZerOne (Казань), $3780.00 (12"
etc
HTH
Jas

[ptrack pat]

Use the online support system and send me the file you are trying to import.
http://www.pokertracker.com/support/?cat_id=4