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Problems w. Prima (Bet On Bet)

PostPosted: Sun Oct 05, 2008 8:42 am
by Sofus
Whenever I try to import hands from Bet On Bet I get the following error:
Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors - 0 hand(s) were imported.

And in the log:
Error getting the player summary information for End of game for game #-2089955669.

Talked to the support, and they said that Bet On Bet does not support 3rd party software? To me, that does not make any sense as they are a part of Prima. I have played several other Prima skins with no probelms.

Thanks

Re: Problems w. Prima (Bet On Bet)

PostPosted: Sun Oct 05, 2008 9:46 am
by ptrack pat
Install the latest PATCH, version 2.17.03d from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker.com/products/PTH/download.php

Re: Problems w. Prima (Bet On Bet)

PostPosted: Sun Oct 05, 2008 10:02 am
by Sofus
Thanks - it works again :D