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Stats not updating on Stars

PostPosted: Thu Jul 16, 2009 10:02 am
by beeayeohh
Hi again-

I'm running Poker Tracker Version 2.17.03j and PAH v1.19.10.1 beta. PT is successfully importing hands for Stars. When I first open the table, the stats show up and also pop-up when I click on a player. However after a couple of hands the stats don't update anymore and the stats don't pop-up at all when I click on a player. Also, if I resize my tables or move them, the stats don't follow w/ the table - they just stay on the screen. However, if i close PAHud then reopen it, the stats refresh and are correct. I'm not running postgres, I have the correct database selected, enable popup stats is checked, and I'm using flicker free drawing (I've tried unchecking this box but I still have the same problem). I've checked the tutorial/common problems/FAQs/other threads and tried everything, but still no luck. Please help, and thanks in advance!!

Re: Stats not updating on Stars

PostPosted: Thu Jul 16, 2009 3:17 pm
by beeayeohh
Also, I'm running Windows 7.

Re: Stats not updating on Stars

PostPosted: Thu Jul 16, 2009 4:35 pm
by WhiteRider
Do you have any Full Tilt tables open at the same time?
Due to the new Full Tilt software there seems to be a conflict at the moment.

Re: Stats not updating on Stars

PostPosted: Thu Jul 16, 2009 5:54 pm
by beeayeohh
No, I only have Stars tables open and the problem is still there (it happens when I have Full Tilt tables open, as well)

Re: Stats not updating on Stars

PostPosted: Fri Jul 17, 2009 4:41 am
by WhiteRider
Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File