Pokerace no longer functioning

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Pokerace no longer functioning

Postby dmythology » Mon Jul 06, 2009 5:36 pm

Greetings,

My pokerace HUD is no longer recognizing tables. This was an issue about 3 months ago and we went through extensive diagnosis. Can you recommend a solution?

I'm using 2.17 pk, windows vista (yes, I'm loading as admin). I have many 100 thousands of hands over several dbs.

Derek
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Re: Pokerace no longer functioning

Postby WhiteRider » Tue Jul 07, 2009 4:14 am

Please post PAHud issues in the PAHud section of the forum.
Please update to the latest PAH version 1.19.10.1

If that and the PAH Support Wizard doesn't help..

What site(s) are you playing at?
Are the hands importing correctly into PT2?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem?
Do you see the tables listed in the main PAH window?
Do you have the correct hand history folder configured in Options -> Preferences -> [site]?
What type of table are you playing at?
Check your filters aren't preventing stats being shown: Options -> Preferences -> Filters

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system along with the information above so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
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