Full tilt stats not updating

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Full tilt stats not updating

Postby holdemtex » Wed Feb 11, 2009 7:08 am

Hi, my full tilt HUD looks like it is working for a while, then the stats just freeze. If I stop the auto import and start it again, the stats that I had missed whilst it was frozen are all displayed....but they freeze at that point again?? I left it for a while to see what happened and after about 15-20 minutes they updated, but froze again??

Any suggestions???

Cheers
holdemtex
 
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Joined: Sat Feb 07, 2009 7:27 am

Re: Full tilt stats not updating

Postby kraada » Wed Feb 11, 2009 10:52 am

Please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and attempt to import while playing for one full orbit then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support ticket and we'll look into what could be causing this for you.
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