error message

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error message

Postby griffy88 » Wed Mar 12, 2008 5:00 pm

i got stats after importing hands in pt. after i was done and stats started to appear, then i got (fatal exception occured while processing hand history file)error. what do i do from here?
griffy88
 
Posts: 15
Joined: Wed Mar 12, 2008 12:52 pm

Re: error message

Postby APerfect10 » Thu Mar 13, 2008 12:41 am

What site are you playing on? There is an easy solution to this but the exact method depends on the site that you are playing on.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4494
Joined: Sat Dec 08, 2007 6:03 pm

Re: error message

Postby griffy88 » Thu Mar 13, 2008 3:55 pm

full tilt
griffy88
 
Posts: 15
Joined: Wed Mar 12, 2008 12:52 pm

Re: error message

Postby APerfect10 » Thu Mar 13, 2008 5:28 pm

Manually archive any old hand history files in your Full Tilt hand history directory and make sure that you are moving your processed files via the PokerTracker import window...

Please see the link below for more details (specifically note the section about archiving old hand histories)

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=821b22]Tutorial: Troubleshooting Performance Issues[/urlb22]

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4494
Joined: Sat Dec 08, 2007 6:03 pm


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