Any Way to Retrieve Old Acc Data?

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

Any Way to Retrieve Old Acc Data?

Postby davidciv » Fri Jan 23, 2009 11:07 am

I originally registered for Pokertracker/PokerAce on the old site, and took a long break from Poker. I came back and saw that you moved, and after trying to log in a few times realized that there is a notice about how all account information was left behind on the old site. I don't remember my codes and was trying to reactivate my programs after my break, so I decided to log in to find out what they were. Obviously you see the problem (lol).

Is there any way that a staff member or someone can try to look up information about my old account if I give my info, etc.?

I know this is a long shot, but I thought it was worth a try.
davidciv
 
Posts: 1
Joined: Fri Jan 23, 2009 11:03 am

Re: Any Way to Retrieve Old Acc Data?

Postby kraada » Fri Jan 23, 2009 11:22 am

For your PAHUD code, enter the e-mail address you used to register at this page: Registration Issues - Need Registration Code and you'll have your registration code mailed to you automatically.

For PTv2 you'll need to create a support ticket and we'll get you a registration code that way.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 0 guests