Hands not prefetching/updating properly with Ultimate Bet

[Emper0r]

This problem started happening after Ultimate Bet released an update a few months back. Here's my routine: I open Pokertracker, set it to auto-import. Then I launch PokerAce HUD V1.95 BETA and launch the Ultimate Bet program. I open up 9 tables and click on the hand history windows then minimize them. The tables prefetch hands: but stop after a random amount. Then I keep manually clicking on the hand history window and SOMETIMES that will update it to the current stats but most of the time it won't.

I'm playing 6 max no-limit hold'em on ultimate bet. My settings for PokerAce HUD V1.95 BETA are the following:

[u99i]My PokerAce HUD V1.95 BETA settings:[/u99i]
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[b99i]General:[/b99i]

Hands Used For Averages: 10
Invalid Stat Text: N/A

Minimize to System Tray (enabled)
Enable popup stats (enabled but close after 10 seconds)
Check for updates (enabled)
Enable logging (enabled)

Table averages on List (only listing that which are enabled):
Voluntarily Put $ In Pot
BB/100 Hands
Pot Size

[b99i]Filters:[/b99i]
Minimum Hands Required: 1
None of the first three options are enabled.

Player ranges: Min: 2, Max: 6

[b99i]Refresh Rates:[/b99i]
Organized like actual chart:

Min Max Refresh Every
0 100 5
100 200 10
200 100000 20

[b99i]Ultimate Bet (Under Poker Sites):[/b99i]

Hands to Prefetch: 100

Hand Import Path: C:\Program Files (x86)\PokerAce Hud\Data\UltimateBet\HandHistories

Default Qualifying Tables to 6 Max (Enabled)


[b99i]Databases (Hold'em):[/b99i]

My First Poker Tracker Database

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That is the end of my PokerAce settings. I know that PokerTracker is indeed importing hands as it says so in the auto import window and I still get SOME hands albeit the incorrect ones.

I've e-mailed PokerAce about this before and sent them several hand history files and they said "We're aware of the problem with having to manually close and re-open hand history windows and are looking to fix it in a future release"

I'm wondering if this issue has been resolved? Or, is it something wrong with my settings? Thank you for any help.

[Emper0r]

Well folks, I feel stupid. Spent all that time making the topic asking for help and I solved the problem!

Get this people, my Pokertracker Database was just TOO big! I created a new one and everything works great! Apparently the database was running so slow that it was screwing with PokerAce and making things not work properly. I saw another topic on the matter, this might be your answer guy!

Thanks as always for the great products guys :)

[APerfect10]

Good deal. I am glad that you were able to get the issue resolved on your own :)

Best regards,

Derek