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Stats show wrong numbers

PostPosted: Tue Sep 11, 2012 1:32 pm
by Mishko
I just finished a day on Fastforward tables 6-max on Partypoker.

Played 2858 hands divided in two sessions. I am ahead for the day but stats show I am in the red.
The numbers are massively off.

I have also noticed there are 19 imported errors, and on Status for those hands it says:
"Invalid pot size / winnings for hand# xxxxxxxxxxxxx (calculated pot $xx.xx reported winnings (most of them show $0.00) (Hand#xxxxxxxxxxxxxx)"

Many of the hands where I was a big pot winner are in there.

I can only assume they have been omitted from the total stats. What is wrong then?

Thanks,

Re: Stats show wrong numbers

PostPosted: Tue Sep 11, 2012 2:36 pm
by kraada
PartyPoker has been known to write bad hand histories lately; it is possible that one of these is a bad hand history which PokerTracker can't import. If you could attach the hand history from the session to a support ticket we'll gladly look into what is going on in this particular case for you.

Re: Stats show wrong numbers

PostPosted: Tue Sep 11, 2012 3:02 pm
by Mishko
Ok so you will need only the error hands or everything?
I can attach a few hands well written vs some of the import errors for comparison if that helps.

Re: Stats show wrong numbers

PostPosted: Tue Sep 11, 2012 4:23 pm
by kraada
We know what good hands look like, it's the ones that aren't importing that we need to see.