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Bluescreen (BSOD) when using PT3

PostPosted: Sat May 26, 2012 12:11 pm
by flobalob
I nearly always get the BSOD when using PT3 and it's the only time I ever get it. So what can I do? Is it simply uninstall and reinstall PT3 and PostgresSQL 8.3. If so do I lose my database and again if so how do I back up the database. I'm an old git and know very little about the technical side of PCs. Any help would be great thanks.

Re: Bluescreen (BSOD) when using PT3

PostPosted: Sat May 26, 2012 12:44 pm
by WhiteRider
That isn't common at all and could suggest a hardware problem. It could be a hard disk error, for instance, which may show up more frequently when using PostgreSQL, which does a lot of disk access.
Try running 'chkdsk' and see if it finds and fixes any errors.

If you continue to have problems please open a Support Ticket and one of our support technicians will help you investigate further.