PT3 3.13.0 doesn't start

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PT3 3.13.0 doesn't start

Postby heweb » Sat Mar 17, 2012 8:24 am

Hello,

i did a fresh install of PT 3 3.13.0 (Win 7 64bit). The setup wizard appears and after clicking the finish button, nothing happens. Task Manager shows high CPU usage for the PT-process.

After killing the process and restarting, the setup wizard appears again..

Thanks for help.
heweb
 
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Re: PT3 3.13.0 doesn't start

Postby kraada » Sat Mar 17, 2012 9:41 am

Click Start, type services and click on it when it appears. Can you find a PostgreSQL service in the list? Is it running? If not, can you start it?
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Re: PT3 3.13.0 doesn't start

Postby heweb » Sat Mar 17, 2012 3:41 pm

Hello,

postgres is running. I opened pgadmin and saw that the PT3-database was created.

I let PT running for 4 hours now, i just see the PT-Logo after the setup wizard finished. CPU-load of the PT-process is still high.
heweb
 
Posts: 4
Joined: Sat Mar 17, 2012 8:18 am

Re: PT3 3.13.0 doesn't start

Postby WhiteRider » Sat Mar 17, 2012 6:58 pm

Please reboot and run the installer again.
If you see the same thing, let it run for 15 minutes and then report your problem - the log file should let us see where it is getting stuck.
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Re: PT3 3.13.0 doesn't start

Postby heweb » Sat Mar 17, 2012 9:34 pm

Hello,

u have rebooted and let it run. No change. I opened a ticket with attached log.
heweb
 
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Re: PT3 3.13.0 doesn't start

Postby WhiteRider » Sun Mar 18, 2012 6:17 am

Thanks - we'll get back to you via your ticket.
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