Hud problem/Pokerstars

[BlackSeven]

Since the last stars update,ive got a problem with my hud in tournaments.If ive been moved to another table,the hud shows the old stats or move to the wrong player.Preferred seat options are disabled.Same with PT4 beta Help plz.

[kraada]

This is a known issue resulting from the latest Stars software update. At this point in time the only workaround we have is to configure Preferred Seating on Stars and in PT3 (or PT4). If you do that, everything will display properly.

[Darvini]

Where is the preferred seat map??? Nevermind found it. =)

[HaHaC]

I have the same problem at cash table too (omaha hi/lo). PT3 shows the stats for the player who was sitting at the seat before me. I hade the prefered seat option active which obviously does not help :-(
It also shows wrong data for other players too, since it is the data of the first player who was sittning at that seat which is shown. When that player left and it came a new player, the data (at least the name) would not change. It makes everything very confusing. I have not checked if the data are saved under wrong name in the database. Any one has checked that?
Very grateful if you have some suggestions about how I can solve the problem? My PT3 are still under the 60 day trial. Would that have any effect on the issue?

[HaHaC]

This is a known issue resulting from the latest Stars software update. At this point in time the only workaround we have is to configure Preferred Seating on Stars and in PT3 (or PT4). If you do that, everything will display properly.

The preferred Seating does not work for me (pls see my input before this one). It must be something else I guess. I am playing at PokerStars.eu, but that won't change anything, I hope.
Thanks if you have time to reply.

[kraada]

Please see our Tutorial: Preferred Seating which has a troubleshooting section which should help you get things set up and working properly.