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(Winamax.fr) problem with HUD

PostPosted: Sat Jan 29, 2011 8:01 am
by FredericL02
Hello,

With versions 3.09.1 and 3.09.2 the HUD only appears on 3 of 5 players.

No problem with version 3.09 everything works perfectly.

Y is there a solution?

Thank you

Re: (Winamax.fr) problem with HUD

PostPosted: Sat Jan 29, 2011 9:31 am
by kraada
This is the first I've heard of this particular issue.

Please restart PT3 using the Logging Enabled link on your Start menu, reproduce and report this problem and we'll investigate further for you.

Re: (Winamax.fr) problem with HUD

PostPosted: Sat Jan 29, 2011 1:01 pm
by Yogi Rob
Was this a 5 seat table?

Re: (Winamax.fr) problem with HUD

PostPosted: Sat Jan 29, 2011 1:19 pm
by FredericL02
Yes, I play on tables with 5 seats

Re: (Winamax.fr) problem with HUD

PostPosted: Sat Jan 29, 2011 3:18 pm
by kraada
We just tested and were not able to replicate this on our end. Could you please restart PT3 with the Logging Enabled link and reproduce and report this issue so that we can investigate further? Your logs will be instrumental in diagnosing exactly what is going wrong and causing this behavior for you.

Re: (Winamax.fr) problem with HUD

PostPosted: Sat Jan 29, 2011 7:43 pm
by FredericL02
Hello and thank you for your reply.

I sent a support ticket: # 104434
I'm asked to reinstall the software in English but the software winamax.fr adobe air has no option to install in English. I changed the language in the lobby and the lobby is now in English but I still do not have the HUD for all players, just 3 of the 5 players on a table with 5 players. I have this problem with versions 3.09.1 and 3.09.2 not with version 3.09 which works perfectly.

For now I go back to version 3.09.

Re: (Winamax.fr) problem with HUD

PostPosted: Sun Jan 30, 2011 10:30 am
by kraada
Thanks, we will continue to investigate for you.

Re: (Winamax.fr) problem with HUD

PostPosted: Thu Mar 10, 2011 10:22 pm
by le_stud
Hello
I have exactly the same problem
and i do not have the 3.09 version...
Do youi have fixed this problem ?

Re: (Winamax.fr) problem with HUD

PostPosted: Thu Mar 10, 2011 10:24 pm
by tarix
This issue was fixed in v3.09.4 so please upgrade to our most recent beta.

Re: (Winamax.fr) problem with HUD

PostPosted: Fri Mar 11, 2011 5:36 am
by le_stud
thank you for your reply ...
i have done this but the problem still remain...