HUD is not doing well on 888

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Re: HUD is not doing well on 888

Postby arystyp » Wed Feb 23, 2011 8:31 pm

I made a screenshot to present my problem:

[ img ]

Uploaded with ImageShack.us

I linked with white lines the stats with the players ther reffer to. As in the picture, the stats for the players on the both sides of my position have their stats in the same place (in right down corner).
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Re: HUD is not doing well on 888

Postby WhiteRider » Thu Feb 24, 2011 4:26 am

Thanks - this screenshot should be useful in conjuction with your ticket, but you can attach screenshots to your ticket too.
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Re: HUD is not doing well on 888

Postby Cooley » Tue Mar 22, 2011 3:01 pm

Did you get a solution to this problem?
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Re: HUD is not doing well on 888

Postby AMRN » Wed Mar 23, 2011 12:34 pm

just started playing on 888 and notice that when I sit at a table in a tournament, the HUD is always in the wrong place - I have to manually change my seat location (Sit Here) to align myself with the HUD.

I've disabled all Preferred Seating options - in PT3 and in 888.

Am working round it, but getting a bit frustrating.....

Was the problem in the OP of this thread resolved?
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Re: HUD is not doing well on 888

Postby kraada » Wed Mar 23, 2011 12:35 pm

With preferred seating off on both places, if you right click and drag the stats to the correct location and click on the PT Icon and click Save Layout, that location should be remembered properly for the future.
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Re: HUD is not doing well on 888

Postby AMRN » Wed Mar 23, 2011 5:12 pm

kraada wrote:With preferred seating off on both places, if you right click and drag the stats to the correct location and click on the PT Icon and click Save Layout, that location should be remembered properly for the future.



I did that a couple of times, but realised that every time I moved table, or started a new tourney, I was in the wrong seat again (and placing seems to be pretty random). Now I just adapt my sitting position to suit the HUD...
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Re: HUD is not doing well on 888

Postby kraada » Wed Mar 23, 2011 5:17 pm

Please do report this problem if you haven't already though - the more reports we get, the better, and it means you'll get automated notification when this issue is resolved.
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Re: HUD is not doing well on 888

Postby WhiteRider » Thu Mar 24, 2011 5:02 am

It seems that the problem is related to 888 using seat numbers 1 to 10 at nine seat tables, and missing out number 8.
I have reported this to the development team to see if they can work around the problem, but please do still create your support ticket so that we can link you to the issue in our system and notify you when the fix is released.
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Re: HUD is not doing well on 888

Postby AMRN » Thu Mar 24, 2011 2:40 pm

Done - 107179
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Re: HUD is not doing well on 888

Postby kraada » Thu Mar 24, 2011 5:48 pm

Thanks, we appreciate it.
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