HUD is not doing well on 888

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Re: HUD is not doing well on 888

Postby kraada » Tue Feb 22, 2011 12:05 pm

This is not a general problem - if it were many more people than yourself would be reporting it. With preferred seating off in 888, and preferred seat set to none in PT3, drag the windows to the right location while you have just one table open. When they're in the right spot click on the PT Icon and click Save Layout. That ought to get things in the right place for you for all tables you open afterwards.
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Re: HUD is not doing well on 888

Postby arystyp » Tue Feb 22, 2011 12:30 pm

Well, I will try and write here what happens.
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Re: HUD is not doing well on 888

Postby arystyp » Tue Feb 22, 2011 12:53 pm

So,
1. I DO have preffered seat set at 888.
2. I DON'T have preffered seat set at PT3.
3. Setting it changes nothing.

Everything is now fine except that there always is a place, where the stats are one on the another and I have to fix it manually.
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Re: HUD is not doing well on 888

Postby kraada » Tue Feb 22, 2011 1:23 pm

If you DO have preferred seating set at 888, you need to set it in PT3. But before you do that, we want to make sure that everything is lined up properly.

Turn preferred seating OFF in 888, and OFF in PT3. Take one table, get everything lined up properly and PT Icon --> Save Layout.

Then in 888 turn it ON, and in PT3 turn it ON. Everything should now rotate properly.
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Re: HUD is not doing well on 888

Postby arystyp » Tue Feb 22, 2011 5:35 pm

Ok it all works when everything is turned off. But I did not know that the stats have to make some kind of "clock", maybe due to the positions of the stats, HUD read them badly and locate sometimes near wrong player.

Now- I set up the position- for 9max tables it is position number 5 for down center.


Am I supposed to choose the treat as option everytime I open a table? I open the table and after HUD starts I choose treat as-9 max?
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Re: HUD is not doing well on 888

Postby kraada » Tue Feb 22, 2011 5:49 pm

If you check the "Adjust Qualifying Table Limits" checkbox on the Preferences tab you shouldn't need to "Treat as" each time you open a new table.
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Re: HUD is not doing well on 888

Postby arystyp » Wed Feb 23, 2011 8:34 am

It was really fine yesterday and now the problem came back. Yesterday, I set all like in the advice but today the problem appeared again. It is based on:

1. the stats in the "north" part of table are in wrong order.
2. When I set 9 max, the table lucks statistic for one player..
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Re: HUD is not doing well on 888

Postby kraada » Wed Feb 23, 2011 9:58 am

Could you please restart PT3 with the Logging Enabled link, reproduce and report this problem? If you could also include a backup of your HUD layout that would be helpful - this is most definitely not normal behavior, so I'd like to have one of our technicians investigate further for you.
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Re: HUD is not doing well on 888

Postby arystyp » Wed Feb 23, 2011 7:35 pm

I created a ticket with link to this thread and attached layouts.pt3, pokertracker.log and pokertrackerhud.log. I hope somebody will invastigate it for me.
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Re: HUD is not doing well on 888

Postby kraada » Wed Feb 23, 2011 8:22 pm

Thanks, they will and they'll get back to you once they know more or if they have any questions about your situation.
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